We will gladly replace merchandise for the following reasons:
The item was damaged during shipment.
The wrong merchandise was shipped to you.
The merchandise was defective, spoiled or had a lapsed expiration date when it was received.
Please note: some products manufactured in Europe use a “good through” dating system different from those used in the U. S. In the U. S. the date of July 1, 2008 might read “best if used before 7.1.07” whereas a European product would read “01 07 08”. An example of a European product is Schar.
Call us at 1-877-395-2527 or e-mail us at customerservice@gooddayglutenfree.com within 14 days of receiving your order. You will receive an authorization code and arrangements will be made for either a replacement or credit.
All product information including ingredients, nutritional facts, and additional allergen information posted on this site is obtained from the manufacturer. Remember that product ingredients can change at any time without manufacturer notice and it is the customers’ responsibility to read package ingredient labels carefully before consuming any food. Although we continually check for accuracy we cannot be responsible for spelling or text errors that may occur.
Yes, we do have a printed catalog, it is available in PDF form on our home page gooddayglutenfree.com. You may also click the "Request Catalog" link at the botttom of the site to recive one. You may also phone or fax in a request.
Products can be ordered on our secure web site. Also you can fax an order to us or call in an order using our toll free number.
All orders are shipped out every Monday and Thursday.
We cannot offer backorders for sold out products.
Special arrangements can be made to ship international orders. You must contact us before placing your order to determine if we can ship internationally.
We do not share information of any type about our customers with any third parties whatsoever. Nor do we use any customer information to generate spam mailings. For more information you check out our privacy policy.